FAQs

A smart lock is an electronic lock that can be controlled remotely through a mobile app or other smart home device. It can be opened and closed using a digital key, rather than a physical key.

Smart locks typically connect to the internet through Wi-Fi or Bluetooth, and can be controlled using a mobile app on a smartphone or tablet. They can also be programmed to unlock automatically when you approach the door, or to unlock at specific times for certain users.

Smart locks can be very secure if they are properly installed and configured. They use advanced encryption and security protocols to protect against hacking and other types of cyber attacks. However, it's important to choose a reputable brand and to follow the manufacturer's instructions carefully when setting up your smart lock.

While it's possible for smart locks to be hacked, the risk is relatively low if you take proper precautions. Most smart locks use advanced encryption and security protocols to prevent unauthorized access. However, it's important to keep your software up to date and to choose a strong, unique password for your smart lock account.

Yes, our smart locks require batteries to power the electronic components that control the lock. The batteries will need to be replaced periodically, depending on how often you use the lock.

Smart locks can be installed on most standard doors, but it's important to check the specifications of the lock to make sure it will fit your door properly. Some smart locks may require additional hardware or modifications to the door to work properly.

Our smart locks can range in price from around RM700+ to RM1,700+ depending on the features and functionality you need. Basic models may only offer remote access and keyless entry, while more advanced models may include features like face recognition, fingerprint recognition, antipry alarm, camera viewer and integration with other smart home devices.

Our smart locks have a backup power source, just simply use power bank to jump-start or a manual key override, in case the power goes out or the lock loses its internet connection. Make sure to check the specifications of your specific smart lock to understand its backup power capabilities.

Yes, one of the benefits of smart locks is the ability to grant temporary access to guests or service providers. Many smart locks allow you to create digital keys that are only valid for a specific time period or for a single use.

It depends on the specific smart lock you choose. Some smart locks can be controlled directly from a mobile app without the need for a hub. However, other smart locks require a hub, which acts as a central controller for all of your smart home devices.

Yes, many smart locks have a feature that allows you to track who enters and leaves your home, as well as when they do so. This feature can be especially useful for monitoring children or elderly family members who may need additional support.

Our smart locks are compatible with both iOS and Android smartphones. However, it's important to check the specifications of your specific smart lock to ensure that it is compatible with your device.

Yes, Our smart locks come with a warranty that covers defects in materials and workmanship. The length and terms of the warranty can check through our website

Yes, our smart locks still allow you to use a physical key as a backup in case of a power outage or other emergency.

Yes, as long as your smart lock is connected to the internet, you can control it remotely using a mobile app or other smart home device. This feature can be especially useful for granting access to guests or service providers when you're not home.

Yes, our smart locks allow you to create multiple digital keys, so that multiple users can have access to the same lock. You can also set different access levels for different users, such as limiting access to certain times of day or days of the week.

We are strongly recommend to let our professional Installer to install the lock for you.

Not all smart locks require a Wi-Fi connection. Some smart locks use Bluetooth or other wireless technologies to communicate with your smartphone or other smart home devices. However, if you want to control your smart lock remotely or use advanced features like voice control, you will need a Wi-Fi connection.

Yes, many smart locks can be integrated with other smart home devices, such as smart speakers, cameras, and doorbells. This allows you to control your smart lock using voice commands, or to receive notifications when someone enters or leaves your home.

Yes, smart locks can be used for commercial applications, as well as for residential use. Some smart locks offer features specifically designed for commercial use, such as the ability to manage multiple locks and users from a single dashboard.

The battery life of a smart lock can vary depending on the model and how often the lock is used. Some smart locks may require battery replacement after 6 to 9 months, while others may last for a year or more. Make sure to check the specifications of your specific smart lock to understand its battery life.